Location problems

Diana always asks for the most precise position your device can give. Whether a site gets the exact position or a deliberately blurred one is a setting of your phone or browser, not of Diana.

First: try outside

Indoors, wifi alone often gives about ±100 m. Go outside, with open sky above you, wait ten seconds and tap Map in the bottom bar. Often that is enough.

Still rough or no position? Check the setting

Android with Chrome

Open the Settings app of your phone.
Go to Apps › Chrome › Permissions › Location.
Choose Allow only while using the app and switch on Use precise location.
Also check the site itself: in Chrome, tap the icon left of the address bar › Permissions › Location: allowed.

iPhone or iPad with Safari

Open the Settings app.
Go to Privacy & Security › Location Services › Safari Websites.
Choose While Using the App and switch on Precise Location.

iPhone or iPad with another browser (for example Chrome)

Open the Settings app.
Go to Privacy & Security › Location Services › your browser.
Choose While Using the App and switch on Precise Location.

Computer

Click the lock icon next to the address bar and allow Location for this site. A laptop gets its position from wifi and is rarely better than about ±50 m.

“Location is blocked for this site”

You (or someone) said no earlier. Diana cannot ask again: only you can allow it, in the browser or phone settings above. Then reload Diana.

Without location

Diana works without location too. Fill in your locator under Settings › Your station. Distances and lines then start from the centre of your locator square. Only am I inside the area really needs a precise position.